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Law Firm Performance Improvement - Conversations

Conversations for Cash Flow and Business Development In my recent Managing Partners Masterclass, one of the subjects we covered was our well established Pipeline Concept – the 5 stages of adding value in a law firm: Get Client – Get Work – …

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Learning to Thrive

There will be many losers in the coming consolidation, and the squeeze on mid-market and high-street firms from above and below is only increasing, especially as the politics of austerity has hit publicly-funded work and added to the pressures we …

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The Art of Survival

Making sense of the statistics describing the legal market at the moment is far from straightforward. The predictions coming from commentators and even the SRA suggest financial trouble at firms across the market will lead to failures and consolidation. On …

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Slack in the Middle Market

One of the key issues mid-sized firms must grapple with if they are to achieve their financial potential is the level of lockup in their working capital cycles. This is something that businesses in other sectors keep a very close …

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Law Firm Client Care -The Client Journey Revisited

We were first introduced to the ‘client journey’ over 10 years ago by John Niland, of Success 121, and it was a concept that helped us to re-evaluate the performance of our business in a relatively objective way and – …

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Performance Indicators

As our previous article has argued, managing performance in a law firm is a complex and demanding task and, for those firms faced with major issues, identifying the various factors contributing to underperformance is key. One of the main problems …

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